01
Cereals containing gluten
Namely wheat (such as spelt and khorasan wheat), rye, barley, oats.
allergen information
For full allergen advice, please speak to one of our bartenders. We have a full allergen booklet available on request.
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At Enchant Bar we produce all our products with the utmost care to ensure they are safe for you to enjoy.
Our allergen matrix below covers every dish on our afternoon tea, bottomless brunch and standard bar menus, and syncs straight from our kitchen systems, so it’s always up to date.
how to read the matrix
contains! may containvvegetarianvgvegangfgluten-free
The afternoon tea & brunch menus live-sync with our kitchen system, and the standard bar menu is included below them. Menus and suppliers can change — please always tell a member of the team about your allergy before ordering, even if you’ve checked here first.
food information
HOW WE PREPARE YOUR MEAL WHEN YOU HAVE AN ALLERGY
We carry out a full risk assessment for raw materials with regards to all 14 recognised allergens listed in the Food Information for Consumers Regulation (EU). These allergens are:
02
Crustaceans
For example, prawns, crabs, lobster, crayfish.
03
Eggs
04
Fish
05
Peanuts
06
Soybeans
07
Milk
Including lactose.
08
Nuts
Namely almonds, hazelnuts, walnuts, cashews, pecan nuts, Brazil nuts, pistachio nuts, macadamia (or Queensland) nuts.
09
Celery
Including celeriac.
10
Mustard
11
Sesame
12
Sulphur dioxide/sulphites
13
Lupin
Which includes lupin seeds and flour.
14
Molluscs
Like mussels, whelks, oysters, snails and squid.
As well as having an up to date allergen matrix viewable in our bar, all our staff members will also double check up to date packaging before making your food based on your allergy, this is due to us buying third party products such as chocolate bars, which allergen advice may change regularly.
prepared with care
COCKTAILS AND DESSERTS
separate preparation
Before preparing your allergy cocktail, we have a separate shaker which is sterilised before use. This prevents any cross contamination. All surfaces & equipment will be cleaned down.
served first
Your cocktail will be prepared and placed away from other drinks; allergy drinks will be bought out first and the rest of your order will then follow.
checked at the table
As well as signage around the bar regarding allergens, staff will also ask you and your group if you have any allergies on your table when ordering, this is so they can talk you through options and bring you out an allergen list.
trained team
STAFF TRAINING
All of our staff are thoroughly trained to the highest standard when it comes to allergens. All our staff are trained to a minimum of Food Hygiene Level 2, with some staff holding Level 3 hygiene qualifications, and all staff completing allergen training annually. Certificates are filed away and viewable on request. Our team have been trained to ask about allergies on every order, but if you do have one & our team have not asked, it is your responsibility to make them aware of any allergies you have.
Food Hygiene Level 2Food Hygiene Level 3Annual allergen trainingCertificates viewable on request
important notice
PLEASE NOTE BEFORE ORDERING WITH AN ALLERGY
Although we’re trained & will take extreme care when preparing your meal, due to the size of our premises & the amount of allergenic ingredients we handle, we can’t always 100% guarantee that our food & drink will be completely allergen free. We also can’t guarantee a third party suppliers allergens are 100% correct, so please evaluate your risk and speak to a member of staff before ordering your food & drink. Our team must be told about your allergy prior to ordering.